The purpose of this class is to help real estate agents better understand the impact of human behavior when interactive with other people, as to prevent them from unintentionally discriminating against a protected class. Though we may not realize it, our reactions, assumptions, and unconscious thought process can lead us into treating people differently. To help prevent discrimination, agents must not only be fully familiar with the protected classes, but also understand the impact of implicit bias and disparate impact on their behavior and activities. Only then can they provide equal service, equal treatment, and equal access to all. This course will also help real estate agents create strategies for providing equal service, to better understand the protected classes, and identify areas that may be affected by implicit bias. 

Click here to view the course outline.

Click here to learn more about the new  NSR Education Punch Card program.

This is a LIVE webinar hosted on Zoom. To register, submit your registration through the NSR website as you would for an in-person class. You will receive a link to complete your registration through Zoom and handouts one day before the class.

Live Zoom Webinar
Live Zoom Webinar

Isabelle Perkins